So you made a purchase on Etsy and have some comments for the Seller, but Etsy isn’t letting you leave a review.
So what’s the deal here? Let”s take look.
Why can’t i leave a review on Etsy?
There are 5 main reasons why you may be unable to leave a review on Etsy. These explanations include:
1. Leaving a review without text
You are trying to leave a star only review without text on the wrong platform.
For some reason, you are only able to leave a star only review without text via the Etsy app. If you attempt to do it via the web version on your computer, Etsy will not allow it.
So if you are trying to leave a review that is the star rating only with no text, do it on the mobile app.
2. It’s too soon
You have to wait until the estimated delivery date of the product you purchased to have passed in order to leave a review.
This applies even if your order arrives before the estimated delivery date.
3. It’s too late
The review period may have expired. Etsy allows customers to leave reviews within 100 days of making a purchase, and this period may have passed.
The 100-day review period also applies to users trying to edit reviews.
4. You are trying to leave a review as a guest.
If you are a guest user trying to submit a review on Etsy, you may run into problems. Creating an account on Etsy is mandatory for rating and reviewing items.
If you want to connect your purchase as a guest to a registered account in order to leave a review, you can do so with these steps:
- Find your Etsy email receipt for the product you purchased
- Click on “View your order”
- You will then need to create an Etsy account using the same email as you used for your order.
- Once you’re signed up, your order is linked to the account, and you will be able to leave a review.
Creating an account on Etsy is simple and will grant you access to the platform’s review section and other community features.
5. There may be a technical issue.
If Etsy is experiencing technical difficulties, it could be preventing you from leaving a review. This happens occasionally and if it happens to you, you should reach out to Etsy support and let them know. They will help you leave the review.
It’s worth noting that Etsy has a strict review policy, and reviews that do not adhere to their guidelines may be removed. If you’ve followed the steps above and are still unable to leave a review, it’s possible that your review has been removed for not following Etsy’s guidelines.
Final thoughts
There are a number of situations in which you can be prevented from posting a review on Etsy.
Attempting to leave a review before the estimated delivery date has passed, after the 100-day review period has ended, as a guest, or because of a technical issue are all examples of situations that might prevent a review from being submitted.
You may need to do one of the things mentioned in the post, like sign up for an Etsy account or get in touch with Etsy support, in order to submit a review.
It’s worth noting that Etsy has a stringent review policy, and that reviews that don’t follow their rules may be removed.
I’ve been an Etsy seller and Artisanal creator for over 8 years now and have gained so much valuable experience along the way that I would like to share with you. Read more about me here